Returns Policy

Returns Policy 

Your rights to return goods are protected under the Consumer Contract Regulations 2014.

You are entitled to cancel your order and return the goods within 12 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed (see below).

Any goods returned should be in saleable condition. For example if the goods have been worn, stained or damaged this will effect your right of return. Any tags much still be attached to the garment and if they were bagged that must also be included with the garments.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.

Faulty Goods 

Any goods that you deem as faulty will be inspected and if faulty workmanship is confirmed a refund will be made or a replacement will be sent depending on your requirement. Your return postage will also be paid for mainland UK orders.

We do reserve the right to return to the manufacturer for a chemical analysis to verify any material stress caused by washing at incorrect temperature.

Sizing Problems

When ordering workwear remember that the material used is much stronger than fashion clothing and therefore will not give or stretch  as normal clothing tends to do. Please ensure that you choose a size that is large enough.

We will exchange goods if you have chosen the wrong size but please note

Before returning ring Free Phone 0800 0190 552 and get a Returns number which must be noted and sent back with the article you wish to exchange.

Any goods being returned must be unworn,undamaged and in the original packaging.

The above does not affect your statuary rights.

NOTE

If goods are returned that are not faulty or being replaced with a different size then any shippings costs back to us is the customers responsibility.